Horror service from Ford

My car was due for service and I needed to replace my clutch since I could see that in a long run it was going to give me problems and it was also due for 200 000km service , I was advised that it was every impossible for them to replace both in one day because they were going to take out the gear box in other for them to replace the clutch and to replace the Cambelt, it will take them another day. I brought the car on Thursday morning as per their request but I was a bit puzzled when I called them on Friday at around two to find out that the car was not yet finished because it was not the first time I was changing a Cambelt chain from the Glen Ford. I received a call from them later that day at around 3:30pm and I was told that the car will be finished that day and you will send a driver to come and fetch me. Got there and the car was not yet finished, waited for an hour and when it was finally finished their technician to the car for a test drive and he confirm that the car was okey, but when I got to drive the car myself On my way home I picked up that the was funny noise that was coming out of the engine, but it stopped when I got home. I sent them an email to let let them know of the car status Fast forward to recently, it had been a month later since I serviced my car and got a warning light saying ‘’engine Malfunction Service now’’ on the monitor, and on the dash I get light that looks like a little wrench and engine service light. ****s me to think that I have cracked my bank account and paid R17 870.20 hoping that my car was going to last me another year with no problems, but it goes to show that I was dreaming. I took the car back to Ford the glen twice before I was told it was to book it in, the when I complained they promised that they will fix all the problem to the car. when they kept the car the whole day and at around 3:30 I was given a call and I was told that in order for the to continue to diagnose the car they will need me to by a battery, I told them it is fine they can put in a new battery for R1700, a few minutes later got a call from them telling me that I need to come fetch the car. when got them the service adviser just gave me the invoice and told me to go and pay at the window, the I asked what was wrong with the car and she gave me attitude and told me that it was the battery and she left me, while was paying, she came behind me and gave me the key then she disappear. The following day on my way to work the light came back.

This means that the car was not touched when it was returned to Ford the Glen. This was the worst service that I got from Ford the glen

1, demand that they give me my old battery back because since the problem is still there it means that my old battery was not the problem 2, I want my R17 00.00 back because will be return your battery 3, I want my 17 870.00 since my car was never serviced

I will make sure that no one around me will ever service their cars at the glen and I will taking legal actions against you