Horrible Car Service

Last week Friday I brought in my VW Polo to get my driver side seatbelt replaced and aircon regased. They did not have stock of my seatbelt so they ordered it and regased my car. They service person said they would phone in me once the seatbelt arrived. The following week I did not receive any call so I had it chase up and follow up on you guys what was going on. I finally found out that they did get stock and was told to make a booking which I did for the Friday. <br> <br> I cant believe there was no urgency in calling me back or getting this sorted. Anyways on Friday I arrived at VW Constantia (Mcarthy) only to find out the job card was never created or printed out and they didn't know I was coming. Anyways my car was finally booked in and seatbelt replaced but I had to wait more than an hour for them to sort out my invoice when they said it was ready and I came to collect. I received no apologies and was not treated as a client. Horrible service!