LP
Leunis P
1 reviews | Active since Nov 2010
29 Feb 2016, 20:28
GROSS INCOMPETENCE
Some time ago I cancelled my Club McCarthy membership as they could not provide me with a membership card after months of me paying my membership.<br> <br> Unfortunately I made the mistake and joined again. Now I have been trying for 2 months to change my banking details, but in spite of being given written confirmation that it has been done, Club McCarthy keeps processing it against the wrong account, costing me more than double my monthly membership fees.<br> <br> What must I do to get things done correctly and stop my money being wasted?
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Replies (1)
McCarthy's replyOfficial
02 Mar 2016, 13:49Hello len1,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you,
please contact me should you need additional help.
Your reference number with Customer Care is REF 5935.
Regards
Bidvest McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you,
please contact me should you need additional help.
Your reference number with Customer Care is REF 5935.
Regards
Bidvest McCarthy Customer Care
***
Best regards,
McCarthy's reply02 Mar 2016, 13:49
Official
Hello len1,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you,
please contact me should you need additional help.
Your reference number with Customer Care is REF 5935.
Regards
Bidvest McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you,
please contact me should you need additional help.
Your reference number with Customer Care is REF 5935.
Regards
Bidvest McCarthy Customer Care
***
Best regards,