Going the exra mile for there customers
<p>My Bakkie recently went for its first service at Mc Carthy Nissan Randburg - got it back was very happy with the service etc - about a month later I noticed it was the bakkie leaking (dripping) oil on my pavement. I was a bit worried as we were about to go to the Central Drakensberg and not right for a bakkie with less then 10 000km on the clock to be dripping oil –</p> <p>The morning I phoned in and asked to speak to the service manager- I was put though to Herman Augustine – I explained the best I could and said he will send his mobile service unit immediately to come and investigate - Within an hour they stopped at my house had the vehicle jacked up and did a thorough investigation on what and where the oil came from. Luckily nothing serious the friendly mechanic explained in detail that even I understood. Few minutes later I got a follow up call from Herman - Now very confident to take on the trip and again re assured why I only have Nissan vehicles purchased and serviced though their dealership.</p> <p> Thank you Herman and team, always appreciate the extra mile this dealership goes for its customers.</p>
Good day
Thank you for your feedback. We have sent your compliment to the dealership and are sure the team will be as elated as we are on receiving it.
Regards
Sani Moyo
McCarthy Customer Care
***
Good day
Thank you for your feedback. We have sent your compliment to the dealership and are sure the team will be as elated as we are on receiving it.
Regards
Sani Moyo
McCarthy Customer Care
***
