JD
Jennifer D
1 reviews | Active since Oct 2013
10 Jul 2015, 09:53
ghost repairs
On 21 April 2014 I took my vehicle in for its yearly service. I reported that I the vehicle shuddered and something was wrong with the gears. The company informed me (in writing) that everything was 100%. Three days later I got stranded in the middle of the road because I could not get the vehicle into gear! That was stress full and humiliating. I took the vehicle back to the service centre. After another inspection they informed me that the clutch had to be replaced for a total of R10 000. Sceptical, I took the vehicle to another mechanic for a second opinion. This mechanic \bled"the clutch and all my problems were fixed"
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Replies (1)McCarthy's replyOfficial
24 Jul 2015, 09:54Hello Dlprtjny,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5542.
Regards
Sani Moyo
McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5542.
Regards
Sani Moyo
McCarthy Customer Care
***
Best regards,
McCarthy's reply24 Jul 2015, 09:54
Official
Hello Dlprtjny,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5542.
Regards
Sani Moyo
McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5542.
Regards
Sani Moyo
McCarthy Customer Care
***
Best regards,
