From Happy to Unhappy customer

Good Day,<br> <br> I purchased a car last year last day of October with McCathy Arcadia Pretoria. The sales men was nice and everything because he ended up getting a good car that i like, however the problem is the extra key, the day i went to fetch a car and forgot i called him and told him that he forgot to give me a second key. he promised to get it for me December 2014, then december he said January and January the last thing he said i should send me my registration car because he need to check if the key has been ordered. Even today on the 17th of February i am still waiting for the key, he never rep**** to my last emails. I think i have been patient enough but now i am tired.