CM
Carmen M

1 reviews | Active since Jan 2017

18 Jul 2018, 08:10

Friendly and efficient service from McCarthy Toyota Hatfield

I received an SMS to indicate that the airbags on my Toyota Auris X needed to be replaced. I called for an an appointment and my vehicle was booked in 2 days later. I received fast and efficient service from McCarthy Toyota Hatfield when making the booking. On arrival at the service centre I was greeted by all Toyota staff and treated like "royalty" as is always the case when I visit McCarthy Toyota Hatfield. I was shuttled to work and back by a friendly and safe driver. The entire experience at McCarthy Toyota Hatfield was a pleasure from making the appointment until I received an after service call from one of their service advisors. Once again, I would like to commend Toyota not only for their excellent quality vehicle, but their friendly and efficient staff, specifically at McCarthy Toyota Hatfield. Thank you.

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Replies (1)
McCarthy
McCarthy's reply19 Jul 2018, 09:57
Official

Good day,

Thank you for your feedback. We have sent your compliment to the dealership and are sure the team will be as elated as we are on receiving it.

Regards,

Bidvest McCarthy Customer Care
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