PK
Patrick K

1 reviews | Active since Aug 2015

22 Jan 2017, 20:38

Five star service

<p>I saw a car online at Mccarthy menlyn,the following day i went there to see the car. I met Desmond Makeketa,he did fill all the relevant documents for me, we signed and i transferred cash into their account. He told me the car will have to go first to their workshop for final checkups the following day.He drove me back to Rustenburg from Menlyn right to my gate. The following day he kept calling me the whole day updating me on the progress at the workshop then a day later he delivered the car to my house with his collegue and we did all paperwork. I was suprised about three weeks later when he called saying his collegue was in Rustenburg and they want to check me just to see uf everything is alright with the car.This is the best service i have ever received in my life considering i bought the car cash.We need people like Desmond and his collegue. They gave me a million dollar service. Give those two guys a Bells.</p>

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Replies (1)
McCarthy
McCarthy's reply14 Feb 2017, 14:00
Official

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 6186.

Regards

Bidvest McCarthy Customer Care
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Best regards,