WN
Welsh N
1 reviews | Active since Jun 2015
18 Dec 2015, 16:59
Fed up customer
She never responds to my email nor call me and whenever she answers her phone she transfers me to the next person who tells me a diffrent story to hers. It's been 2 months now my car hasn't been fixed but she told me they received all parts and i should get my car by monday but that was 3 mondays ago. It's Christmas people spend time with their families, how am i to reach mine if I'm immobile? It's best to say you are unable to fix my car so i can seek help elsewhere.
Helpful (0)
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Replies (1)
McCarthy's replyOfficial
24 Dec 2015, 09:32Hello welshnyambi,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5835.
Regards
Sani Moyo
McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5835.
Regards
Sani Moyo
McCarthy Customer Care
***
Best regards,
McCarthy's reply24 Dec 2015, 09:32
Official
Hello welshnyambi,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5835.
Regards
Sani Moyo
McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5835.
Regards
Sani Moyo
McCarthy Customer Care
***
Best regards,