Faulty car sold

I am writing this complaint with extreme anger and dissapointmnet. My sister bought a Golf 7, registration number : FD 64 PT GP, in October 2017 with the assistance of a guy called Herbet from Gauteng.

Firstly, the car was delivered without a spare key. Secondly, the car was delivered with a broken water tank for the windscreen. Thirdly, the car was delivered without registration documents Last and not least, the car was delivered without the service history book.

We have approached Herbet in December to ask how could he deliver such a messed-up car without being honest about all the faults the car has. He promised to get all the missing and broken parts sorted out. It is now January, nothing has been done and what is worse is that we dont even know when the car should be serviced.

I personally feel my sister was grossly ****** because she's a first time car buyer and that Herbet does not have any care for the customers. He's only interested in reaching his sales target. If we must talk about ethics, this transaction was absolutely *********.

My plea to Mccarthy is for you guys to take the car back and refund all that my sister has paid or to find the right car for her.