False information about service extended warranty

<p>A year ago I bought a Kia Sportage 2012 model from Bidvest McCarthy in Edenvale - I was sold the extended warranty by Samantha Clough even though I wasn't sure of the extended km but I was aware that ii have one service plan.In August last year I took my car for service at Kia and was told the service plan expires at 100000km I would need to pay cash for my next service. I immediately contacted the Sales lady and she didn't respond to my messages. I thought by so doing all was fixed since she's not saying anything.At the beginning of this year I wanted to take my car for service then told the warranty has expired. I contacted Lindy who then referred me to Samantha whom we spoke telephonically and nothing positive came out of our conversation. When I checked the contract I realized on her notes she stated that the km were 120000km,clearly the must have been a conversation of that sort on her response when I pursued the matter she says its aa typing error.I then decided to speak to the principal Dealer and was given Veronica vander Linde contacts since they've closed the Edenvale branch and they are in different branches. I've emailed her all the information to her and she clearly brushed off all the errors done on the contract none of them acknowledges they not willing to amend Samantha Clough mistake.When my spouse decided to intervene he was told not too its a private matter.</p> <p>Clearly there's more hidden issues I'm going to come across.</p> <p> </p> <p>Veronica Vander Linde made it clear that she won't be off my help hence I decided to perdue the matter for assistance before going to ombudsman .</p>