RV
Ridwan V

1 reviews | Active since Aug 2009

23 Mar 2015, 09:04

False advertising - Disappointed and upset

I trust you are well. I am emailing about the below as advertised on the McCarthy Toyota website regarding the Toyota Yaris that was put up for sale on the website. I am really disappointed that the Toyota dealership who has a reputation for being trustworthy and reputable to falsely advertise vehicles. I drove to the McCarthy Toyota in Midrand on Saturday and was told be the sales people that the below vehicle is currently gone to the panel beater to fix a bumper. I then said that I would like the vehicle, but was then told that the advertised price is incorrect and if it was correct, they would have sold 50 of those.<br> <br> I don't believe that is the correct way of responding to a customer and also falsely advertising a vehicle with an incorrect price.<br> <br> I have a screenshot of the advertised price which is still on the website.

0
Replies (1)
McCarthy
McCarthy's reply23 Mar 2015, 10:32
Official
Hello RVadwalla,

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 5288.

Regards

Sani Moyo
McCarthy Customer Care
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