TM
Tumelo M

1 reviews | Active since Mar 2018

16 Aug 2018, 12:21

Excellent service from Mo Kahn from Bidvest McCarthy Nissan Germiston

Over two months ago my wife and I bought a brand new 2018 Nissan NP200 from Bidvest McCarthy Nissan Germiston. Yesterday as I was driving to work the car broke down and I discovered that there was an issue with a fan-belt which was broken. Immediately I called ome of the sales Executives at Germiston named Mo Kahn to inform him that my car had broke down. He told me not to worry he would get everything sorted for me. Within a minute I was called by people from Bidvest informing me that my car would be towed to the nearest McCarthy Nissan which was in Woodmead. In less than 10 minutes the towing truck arrived and I was towed to Woodmead. When I got there I got assisted by the service consultant but she was telling me that they had too many cars in queue and they could only look into my car later when they found space; I then contacted Mo again and he had the issue resolved for me and my car was fixed in three hours...

I am really amazed and pleased by Mo Kahn service and dedication to his work.

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Replies (1)
McCarthy
McCarthy's reply17 Aug 2018, 13:45
Official

Good day,

Thank you for your feedback. We have sent your compliment to the dealership and are sure the team will be as elated as we are on receiving it.

Regards,

Bidvest McCarthy Customer Care