EXCELLENT SERVICE DELIVERY AND COMMUNICATION

MY VEHICLE WENT IN FOR SERVICE AND I WAS NOT TOO CONFIDENT AS THE SERVICE MANAGER WAS ON LEAVE--AND EXCEPTIONAL SERVICE DELIVERY IS RECEIVED FROM HIM AS WELL (NICK).MY VEHICLE WAS BOOKED IN WITH MIKE ALSTON STEWART--ALSO AN IRREPLACEABLE ASSET.I WAS KEPT INFORMED OF THE PROGRESS TIMEOUSLY ,,ANY QUESTION WAS ANSWERED WITH EASE AND KNOWLEDGE AND i AM NOT THE EASIEST OF CUSTOMERS AS MY VEHICLES ARE MY PRIDE AND JOY. I AM ALSO VERY CRITICAL I.R.O. SERVICE DELIVERY AS I WAS IN AN INDUSTRY WHERE SERVICE WAS OF PARAMOUNT IMPORTANCE.MIKE HAS EXCEEDED MY EXPECTATION--A HUGE WOW! DURING MY ARRIVAL TO FETCH MY VEHICLE I NOTICED THAT HE WAS VIRTUALLY RUNNING TO GET THINGS DONE AND WAS SO PLEASANT AT ALL TIMES.HE WAS ABLE TO ATTEND TO THE MANY CUSTOMERS THAT WERE PRESENT WITH PATIENCE, A SMILE AND PROFESSIONALISM.HIS ACKNOWLEDGEMENT OF HIS CUSTOMERS BY THEIR NAMES AND SURNAMES IS AMAZING.I CAN NOT UNDERSTAND ,MIKE, HOW YOU COPE WITH YOUR BUSY DAY--THERE ARE FEW PEOPLE LIKE YOU AND NICK THAT ARE PASSIONATE ABOUT THEIR JOBS.LAND ROVER DURBAN,YOU TRULY HAVE AN ASSET THAT WILL NOT ONLY HELP YOU RETAIN CUSTOMERS BUT ATTRACT NEW CUSTOMERS TO .WELL DONE WE CAN RECOMMEND YOUR SERVICE WITH CONFIDENCE