AR
Adrian R

1 reviews | Active since Jan 2014

18 Oct 2015, 13:51

etios cross handbrake starter tight gears etc

I bought this vehicle brand new. From day one had issues with haad brake arm loose , rowdy engine , starter lazy, plastics covers falling off., gears tight. Took into mccarthy 4 times and still not sorted out . Problem of starting is worse now than before. Car almost rolled with family in it as I stepped out almost ran over my foot. I have sent throughnumerous mails and did indicate I have no other vehicle , asked for a loan unit which was indicted to me by salesman Dash, then was told they dont do loaners. I was also told that there is no problem with the starter but when I received it on thursday my wife called me to tell me that she couldnt start it at all . These problems are persistent and I have spoken to so any other etios owners who say they dont have these problems with their cars. I spoke to mt saleman and he said I should call toyotasa. Did that on friday and still no reference number has come through fot even the call. I hsve much more frustrations however I am running out of text space. Pleaee assist me asap. They keep telling me that the starter is normal and the rowdy engine , then they adjust my clutch to make the gears loose. This is supposed to be a new hasle free

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Replies (1)
McCarthy
McCarthy's reply20 Oct 2015, 09:30
Official
Hello Adrian Raman,

Good day,

We are sorry about your experience.
Please let us know which McCarthy dealership this is regarding?

Regards,

McCarthy Customer Care
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