1 reviews | Active since Mar 2009
Dont Purchase an used vechile
<p>I purchased a vehicle from McCarthy Ford Silver Lakes in December and received exceptionally poor service.</p> <p>1. The dealership lost the canopy keys; they promised to replace the locks but had a change of mind a month later, now they will only replace the keys with somebody walking around with my keys.</p> <p>2. The vehicle when through the roadworthy test without a working hand brake???? Was somebody bribed?</p> <p>3. There is a button fitted on the dash board and when you press it the button lights up but nobody can tell me what it is for.</p> <p>4. The vehicle although second hand I thought would at least be cleaned & washed before we receive it after spending R285 000 for a vehicle.</p> <p>5. The second hand sales manager, second hand sales person & the sales person who traded the vehicle in all promised to contact the previous owner but a month later they are still not able to do so.</p> <p>6. We are still waiting for the registration (a month after the purchase).</p> <p>7. I spoke to the dealer principle (Anton) he promised to call me back but as usual no feedback.</p> <p> </p>
Good day
Our sincere apologies for your experience. Management would like to look into resolving this matter. If it is still outstanding please email us at ***
Regards
Bidvest McCarthy Customer Care
Good day
Our sincere apologies for your experience. Management would like to look into resolving this matter. If it is still outstanding please email us at ***
Regards
Bidvest McCarthy Customer Care
Its been 6 months now and nothing but empty promises, I had to replace the locks at my own cost. I did receive a call that the dealer principal will be in contact but nothing happened!!
Its been 6 months now and nothing but empty promises, I had to replace the locks at my own cost. I did receive a call that the dealer principal will be in contact but nothing happened!!
