JS
John S
1 reviews | Active since May 2010
13 Apr 2016, 08:13
Do not support Mccarthy anymore
I took my car for a specific issue to Toyota overheating when I tow, the charge me R3800 and did not fix the issue same problem still. I got a call from a lady at Sinoville as a courtesy to see if I am happy with the service. I explained to her the issue and she assured me someone will phone me back. Well that never happened, I write to customer care last week at Toyota head office and they also just ignore me. Will never buy a Toyota gain will never use Toyota for service. I will wait for my car to breakdown and sue them.
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Replies (1)
McCarthy's replyOfficial
14 Apr 2016, 10:14Hello John King,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 6000.
Regards
Sani Moyo
Bidvest McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 6000.
Regards
Sani Moyo
Bidvest McCarthy Customer Care
***
Best regards,
McCarthy's reply14 Apr 2016, 10:14
Official
Hello John King,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 6000.
Regards
Sani Moyo
Bidvest McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 6000.
Regards
Sani Moyo
Bidvest McCarthy Customer Care
***
Best regards,