GM
Galeo M

1 reviews | Active since Apr 2018

19 Apr 2018, 12:02

Dishonesty and over pricing

I took my car for shock replacement, and they did a major service amounting to R9,000 without giving e the quotation. I found out that they didn't touch the shocks, claiming that the shocks are ok,

I disputed the invoice, but they are keeping my car in their custody, refusing to release it until I pay in gull. I bought this Xtrail 2012 from them and ever since, I took the car for service I never experienced this

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Replies (1)
McCarthy
McCarthy's reply19 Apr 2018, 13:17
Official

Good day Gubi,

We would like to extend our sincerest apologies for the experience that you have had.

We have tried to contact you via phone to no avail.

We have sent you a mail requesting more information in regards to your complaint so that we may investigate further.

Regards,

Bidvest McCarthy Customer Care