1 reviews | Active since Apr 2012
Dishonest salesman
<p>I was interested in purchasing a vehicle at the above dealership. The salesman (Jaco) was dishonest from the beginning, knowing full well that a transaction for the vehicle was already pending with another potential buyer. I went as far as submitting my finance documentation to him for processing when he very well knew that the deal had already been sealed, yet have me his word that he would not sell the vehicle to anyone else. His unprofessionalism in dealing with the matter and blatant dishonestly leaves much to be desired. He did not even have the decency to revert back to me after numerous phone calls and empty promises to call me back with feedback regarding my application. I had to resort to sending a representative to follow up on the matter as I was being ignored. This is the most disgusting service I've ever received and will be taking my business elsewhere! Quite shocking for such a large company. Your sales team needs serious training on basic etiquette!</p>
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 6104.
Regards
Bidvest McCarthy Customer Care
Best regards,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 6104.
Regards
Bidvest McCarthy Customer Care
Best regards,
Hi
The matter was a misunderstanding which was resolved quite promptly. I'm happy with the service received from the dealership and would recommend it :) Excellent service!
Thanks
Hi
The matter was a misunderstanding which was resolved quite promptly. I'm happy with the service received from the dealership and would recommend it :) Excellent service!
Thanks
