1 reviews | Active since Jun 2015
Disgusted in Service
Hi Geon <br> <br> I would like to express my disgust in the service i have received from Mccathy. I have had my vehicle at the Parow Branch for more that a month now. I have previously taken my vehicle there for a radiator replacement and the vehicle had to be returned on more than one occasion. Because of my radiator that was not replaced correctly i have had my motor taken apart to find out what the problem is. I have taken my car to Baron N1 city for them to identify the problem and they have it on record that the radiator was the problem. I am now having to given out and additional R13 400 to have my vehicle up and running. Not one of the services agents have told me what the problem could be. They are constantly saying to me that the car will be ready in the next couple of days and when i try and contact them, they are telling me the same story. I have seeked advice from my attorney and they have adviced me accordingly. I really hope that this problem can be resolved as soon as possible.<br> <br> I look forward to your response in this matter as it is urgent. <br>
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5463.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5463.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
