Disgusted and appalled by McCarthy Kingsmead Durban

<p>I am desperately seeking advice in a matter regarding the poor and pathetic customer service that I am currently receiving<br />from the Mc Carthy Toyota Kingsmead branch in Sometseu road,Durban. After purchasing a used 2012 vehicle for<br />R285000, myself and the saleswoman discovered that it had 26faults from day one 27/10/2016, of which 8 is still not<br />resolved till today 11/02/2017, after several attempts and meetings with the management of this dealership, the vehicle is<br />still defective and the focus was never that they want to acknowledge this, sadly they paint a picture that I am just adding<br />faults to a never-ending list. I have presented all the faults and brought it to their attention within a few days after collection<br />of this vehicle, in fact major faults were shown to the saleswoman at their dealership prior to me taking delivery of this<br />vehicle like the wipers, fogs, reverse lights and hooter was not working, these are critical and can 've life threatening since that month was the<br />heavy rains and floods in Durban, I'm not happy , was never happy since day one and don't think that I will ever be happy<br />due to the way they handled and are planning to resolve these issues, thy make it seem as if it is my fault and that they are<br />helping me to fix my problems when technically they should be sincere and apologetic in resolving their defective units, I<br />have most of the audio recordings, telephonic conversations, WhatsApp messages, emails, copy of 40point check list, copy<br />of roadworthy certificate and voicemails pertaining to this matter. All checks show that this vehicle was in a good condition with no faults, I don't think inspection can miss out 26 obvious faults, they just keep denying faults or taking it lightly, I am so passed off with these people and I am still paying the full installments, yet I didnt have the vehicle for a month, it went in for a gearbox noise which they kept denying, later discovered that the bearings needed replacing, went through the whole summer with no airconditioner, still not fixed and still no remorse from this dealership.</p>