Disappointing service from Toyota Edwin Swales
Emailed the dealership - 20 September 2018 for my car that was serviced 11 September and to date no response, very disappointing service Hi, this is not what i requested!
I require a report regarding the delayed release of my vehicle that was booked in for service.
My vehicle was handed in to you on the 11th of September 2018 at 07h00, the vehicle was still not ready for pick up at 16h00, despite me calling you.
You did not contact either my husband or me to inform that there was a delay.
My car was 8th in the queue......
WHAT HAPPENED?
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help.
Your reference number with Customer Care is REF 6737.
Regards,
Bidvest McCarthy Customer Care
http://ow.ly/OMSb30l2E79
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help.
Your reference number with Customer Care is REF 6737.
Regards,
Bidvest McCarthy Customer Care
http://ow.ly/OMSb30l2E79