GR
Gerrie R
1 reviews | Active since May 2015
14 May 2015, 12:19
Damaged Goods
We bought a Vehicle from Mccarthy Toyota Kingsmead. When we received the vehicle the diesel cap cover was broken and the back window latch was broken. Also the vehicle has an oil leak. When i phoned the sales person he told me to go and have it fix the vehicle is still under warranty. Should all of this not have been sorted before delivery of the vehicle. Also i was told that the vehicle has a x amount of km on the clock, when the vehicle arrived it had 2000 more km than was indicated to me.
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Replies (1)
McCarthy's replyOfficial
15 May 2015, 11:20Hello Gerrie1587,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5419.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5419.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Best regards,
McCarthy's reply15 May 2015, 11:20
Official
Hello Gerrie1587,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5419.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5419.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Best regards,