LL
Liaan L

1 reviews | Active since Jan 2018

23 Jan 2018, 09:20

Cruise Control Fitment Interferes with windscreen wipers

I bought a 2012 Fortuner 2.5D4D from McCarthy Toyota Woodmead Automark.

It had 83000km plus minus on. I asked the salesman if it was possible to have cruise control fitted and to extend the warranty to the Toyota 220000km one.

When receiving the vehicle I noticed that the cruise control unit fitted to the vehicle was an aftermarket one instead of a genuine Toyota part.

I tested it and because it work fine I didn;t want to make a fuss as I good good overall service.

I live in the North West Province in Lichtenburg and only once we had some summer rains I noticed that the windscreen wiper switch can't function on it's fastest setting because the cruise control lever prohibits it from moving down to that setting,

I contacted the dealer frequently and I have not had a satisfying response.

It's a great concern to me as it's a saftety issue. The vehicle is used by my wife and kids 90% of the time and I want the issue resolved.

0
Replies (2)
McCarthy
McCarthy's reply23 Jan 2018, 10:22
Official

Good Morning Liaan,

Thank you for getting in touch with us regarding this.

I have logged your complaint and sent it through to the DP as well as head departments.
Your reference number is 6521.

Please feel free to contact me regarding anything more.

Regards,
Bidvest McCarthy Customer Care

LL
Liaan L's update08 Feb 2018, 11:12
Reviewer Update
Problem resolved. Thank you Francois and Jacques for your quick assistance Regards Liaan