Complaint on Gateway Renault over priced ser ices

Renault Gateway over priced for major service of oil filter, Pollen filter, spark plug, oil drain, light wedge, consumables, magnate parts amounted to R 1866.23 including vat acceptable but LABOUR COST R2616. 30 including vat which is highly priced as year 2013 major service more was done and total invoice came to R2003.12! I queried with Mr Trevor Munsamy and he told pensioners discount given and Inflation! How can Pensioners discount given as no verification asked from driver and vehicle belong a to me? Asked how is it possible for total labour cost inflation up by 237% and Total cost by 223% from year 2013 to 2015 as it unacceptable Inflation! I also queried delivery cost when purchased my vehicle adds up to R3500 what it is about as I picked my vehicle up with horrible service given that Day! Car registration and number plates costed Separate? He is offering a R247 refund and 10% Discount Off Next Service Clearly To Silence Not Bringing To Public Attention The Horrible Service Delivery! I had to phone Renault Customer care to get Bidvest head office to be given Bidvest call center number in order for my email to be Answered! Digusted with the Pathetic overpriced Service!