1 reviews | Active since Apr 2015
Company incompetence costs the customer
I am deeply disappointed with McCarthy Inyanga Motors in Empangeni, having searched for a vehicle for a prolonged period i found one at the dealership and completed the necessary documentation and validations. To my dismay they realized that they had made a mistake and that in actual fact the car that I am buying is a 2017 model and not the 2016 as advertised, so to remedy their mistake they are now going to charge me extra, I find the practice to be not only insidious but not in good faith and will not be engaging with the dealership in future
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 6678.
Regards
Bidvest McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 6678.
Regards
Bidvest McCarthy Customer Care
***
