MS
Mashudu S

1 reviews | Active since Dec 2015

04 Dec 2015, 03:02

Claim

I lodged a claim for mini cooper clutch. When Bmw polokwane emailed club mccarthy for quotation, club maccarthy told them to strip the whole gearbox. BMW notified me that stripping a gearbox will cost me R4500. So whats the use of of having a policy with mccarthy? Mccarthy is trying to dodge paying for the clutch by wanting them to strip the gearbox. A very unhappy client

0
Replies (1)
McCarthy
McCarthy's reply04 Dec 2015, 15:17
Official
Hello Dzuvha,

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. Please contact us should you need additional help.

Your reference number with Customer Care is REF 5800.

Regards

McCarthy Customer Care
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Best regards,