CM
Chrisprior M

1 reviews | Active since Feb 2015

16 Feb 2015, 14:21

Car not as per offer to purchase and quotation

I bought a car from VW Mcarthy Witbank , last year 31 May 2014.They explained that the car has got cruise control and that was also stated in the offer to purchase and the quotation recieved from the dealer. When i collected the car, it had not cruise control, I noticed after a couple of weeks driving it.Its been seven months since I laid a complant for the dealer to exchange the vehicle as I did not want then to fit the unit beacuse they would have tempered with electronics of a new car.I wanted the unit to a a factory fit.

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Replies (1)
McCarthy
McCarthy's reply16 Feb 2015, 16:32
Official
Hello donsichris,

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 5202.

Regards

Sani Moyo
McCarthy Customer Care
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