ES
Elzette S
1 reviews | Active since Mar 2015
30 Mar 2015, 13:11
Car given without correct licence disc
Toyota gave me my car with a lapsed licence disc. When I was pulled over by metro police, they wanted to impound my car. I had to please and explain to get myself out of it. I managed to drive to the closes post office to find out that the licence disc was renewed, but that Toyota never put the new disc on my car. I had to pay R136 to get a reprint.<br> <br> I emailed Sheri-lee about this on 24 February, again on 4 March & then on 10 March. I'm still waiting for any indication from her that she received my emails.<br> <br> I am not unfair by asking my R136 back. I could ask a lot more back for the stress I endured with the metro police.
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Replies (1)McCarthy's replyOfficial
14 Apr 2015, 10:03Hello ElzetteStrydom,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5342.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5342.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Best regards,
McCarthy's reply14 Apr 2015, 10:03
Official
Hello ElzetteStrydom,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5342.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5342.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Best regards,
