C200 Mercedes Benz purchased at Bidvest McCarthy Gezina, the delearship did not disclose that the car had been involved in an accident. When we returned the car the manager Johann Jonk swore at us.

I took delivery of a Mercedes Benz C200 at Bidvest McCarthy Gezina on Friday the 27th of January 2018 around 4pm in the afternoon. On my way home from the dealership I noticed that the car was very bumpy and suspected that the shocks might be worn off. The car was then booked in at Mercedes Benz New Vaal for inspection. I was told by Mercedes Benz New Vaal that the problem was indeed the shocks and that they needed to be replaced, furthermore Mercedes Benz pointed out that both the front fenders have not been properly fitted and repaired, the left headlight was facing down and the bonnet was not closing properly, both mag rims in the front were also bent.

Mercedes Benz New Vaal advised/concluded that all the listed issues above show that the car has been in an accident (bumped on the rear and in front) and that they are not going to do any repairs to the car as the Motor Plan is now null and void because the repairs from the accident were done by a panel beater that is not Mercedes Benz approved.

I then sent my brother on Monday the 5th of February 2018 to return the car to Bidvest McCarthy Gezina as I was caught up at work and couldn’t take the car back myself. On arrival he explained all the findings from Mercedes Benz New Vaal and told the sales person (Tshepo) and the manager Johann Jonk that he was returning the car. The manager at Bidvest McCarthy Gezina, Johann Jonk then told him that he cannot take the car back. The only thing he can do is ask where the dealership bought the car if the car was in an accident because he (Johann Jonk) knows that the car in question has not been in any accident.

My brother called me explaining what the manager Johann Jonk was telling him, then from the background I heard someone say you are talking “Bull****”, he repeated that twice. Then my brother said "do not tell me I am talking bull**** because I am telling the person who bought the car what you told me". Johann Jonk told my brother to take the “*******” (referring to the Mercedes Benz C200 I brought back), Johann Jonk said he does not want the “*******” on his dealership floor. Johann Jonk then threatened that he would tow the car away (from his dealership) and I would have to pay for the towing and storage cost. He then told my brother to "***of" from his premises (the dealership). This was witnessed by staff members at the dealership.

I had to leave work and drive to Pretoria to fetch my brother. I escalated the matter to Walter who is Johann Jonk's senior but I did not get any joy from talking to him as he evidently took Johann Jonk's side. I have been trying to get hold of Hendrik Vermaak who is Walter's senior with no luck as I cannot get passed his personal assistant who keeps taking messages for him but he never gets back to me. This is very appalling.

The car has been left at Bidvest McCarthy Gezina and I am left with no car.