Burchomers Woomead ***** on on the premises

<p>My Name is Daniel Mokgawa, I am a father, who is an Installer for Dstv. I ran my own business for years & was saving each and every cent i have at home. I was introduced to Standard Bank by a friend who also have an account, he advise me with safe banking. I took the advice and took all my savings to my new account. I enjoyed each and everything Standard Bank offered, card,internet banking,friendly tellers etc. This account meant a lot to me and felt save with my hard earned money.<br /> I wanted to grow my business and felt that I needed a vehicle that will carry all the load of my stock as the one I'm having is no longer coping.</p> <p>On the 06 December 2016 I approached Burchmores Auctioneers in Woodmead to look for a vehicle. I met a guy by the Name of Ismael Mokoena in the premises, who had told the processes and even shown all the cars going on Auction on the 10/12/2016. Mr Mokoena indicated that I choose the vehicle I liked, I saw a Nissan NP 200 white in colour. I was told by Mr Mokoena that I needed to make a deposit of R64000.00 on the 10/12/16 and he gave me a reference to secure my vehicle<br /> I chose, I then proceeded to the branch in Maponya Mall and went straight to enquiries for assistance. I was helped and manage to transfer the amount directly from my account to Burchmores Account and was given a proof of payment.<br /> Mr Mokoena requested for me to fax the proof, I did and he told me that he would deliver my vehicle in Soweto, I never received a vehicle nor did I ever heard from Mokoena again</p> <p>I panicked I called Burchmores Reception and was told that there was no such a person there.The lady said I could be ****med but I need to verify if the account I was given was a legit business account, went back to Maponya branch and they confirmed that the account belonged to Burchmores and the R64000.00 was there. Standard bank Maponya advise me to approach Burchmores for the refund as they could not interfere with their account without their approval.</p> <p>I went to Burchmores for clarity was introduced to a guy by the name of Dave Price, whom I explained my story, at first Dave took all the papers I had and verified if the money is in their acc and he assured me that the money was utilised by a guy named Dhlamini and he purchased two vehicles using the reference number I was given. I told Mr Dave Price that I don't know this Dhlamini and I have never instructed anyone to purchase vehicles on my behalf. Mr price response was he will speak to their Director and He will contact me the following day and he never did.</p> <p>I kept calling Mr Price who kept on telling me that the matter was refered to their Risk Department but I never got any positive response. I finally requested to have a meeting with Burchmores Management and it was never Granted instead I was told to see Mr Lionel LeRoux who called a finance lady and they had explained to me that there was nothing they could do as this Me Dhlamini gave them a reference number to purchase the vehicles.</p> <p>I requested to see what documents did this guy produce and I was denied permission, According to their Auction Regulations "a person who bids/purchase a vehicle on behalf of someone must produce a power of attorney".<br /> I have explained that I don't know this person it was ***** and how did they release can<br /> Cars to this person without any binding documents. Burchmores said they won't refund me nor give any vehicle and is not fair to me. I made it clear I did not receive any vehicles from them all I did was transfer R64000.00 to their account.</p> <p>I humbly ask Standard Bank to look to the matter as I'm in need the money back.</p> <p>I'm suffering as the result I cannot sleep at night and I am having nightmares, my speech is not okay anymore, my family cannot eat because I can't work.</p>