sN
suveera N

1 reviews | Active since Aug 2012

05 Sept 2015, 14:11

broken car after paying full fee charged

after going into toyota woodmead on the 29.08.15 and speaking to frans i was told timing belt, clutch, oil, diff oil, manifold, idle, etc, etc etc needed to be new and serviced. he kept my car at toyota i paid through all of the money in cash to him and today my car is still not repaired. he told me it will be completed the only thing remaining was the plate that was skimmed to be installed. so he doesnt take our calls, toyota sa isn't working cause its better to not work and service clients when they need it. after waiting 4 hours at the dealership nothing i am a loser it seems in this all as i now have a broken vehicle, nuts not tightened, clutch oil leaking, no skimmed plate fitted, no new oil put into the car. everything is a huge mess. i hope this guy is dealt with. rest assured i will be at the dealership 07h30 monday morning and all hell is going to break lose if my issues are not dealt with. this dealership is out to ruin people from what i have experienced.

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Replies (1)
McCarthy
McCarthy's reply07 Sept 2015, 16:11
Official
Hello honesty_4,

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 5629.

Regards

Sani Moyo
McCarthy Customer Care
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