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kL
kgomotso L

1 reviews | Active since Sept 2015

15 Sept 2017, 16:29

Bought a car n drove less than a 500meters stopped at garage n it didn't start again, since

Burchmore sold me a car knowing it has engine problems n they did not disclose n only to tell me I must bear the repair costs of 45k.

0
Replies (4)
McCarthy
McCarthy's reply18 Sept 2017, 11:30
Official

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 6320

Regards

Bidvest McCarthy Customer Care

McCarthy
McCarthy's reply18 Sept 2017, 11:30
Official

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 6320

Regards

Bidvest McCarthy Customer Care

McCarthy
McCarthy's reply18 Sept 2017, 11:30
Official

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 6320

Regards

Bidvest McCarthy Customer Care

kL
kgomotso L's update24 Sept 2017, 20:17
Reviewer Update
It's going to be a third week since I have reported this, with a car in the garage n no one from burchmore comes with a solution only the manager Dione telling me that ther is nothing he can do but to advice me to take the car for diagnosis (engine to be open to asses the extend of the damage and I must fix it) that he will only pay for towards towing costs. I mean he is taking advantage but he has a surprise coming. Heading to the ombudsman from here on if they still keep quiet n not come up with a reasonable conclusion.