Booked for Serive - Vehicle got damaged

I recently had my company vehicle booked in for a 135 000kms service at McCarthy Toyota Empangeni on the Tuesday 10th February 2015, I was there early the morning so that I could get my vehicle back early that afternoon. When I got hold of them that afternoon I was picked up by the driver and arrived at the dealership at about 16h45. I was told by the service advisor that me vehicle has been in an accident on the premises.<br> I asked for the management and I was told they all went home (this includes the Dealer Principle, Service Manager as well as the technician who is the one who damaged my vehicle). <br> They said they would get it fixed, this was not the issue.<br> I was dropped off at home without any form of transport.<br> I went to see the Service Manager the following morning and was told that the accident happened at about 15h30 - why was I not informed immediately?? Also, I was only given a courtesy vehicle on 12 February 2015.<br> I am very unsatisfied with the level of service that I received from this dealership!! The management were very unprofessional! The technician did not own up and apologize with the manager and I am still waiting for when my vehicle will be fixed to collect.