AN
Abongile N
1 reviews | Active since Dec 2018
27 Dec 2018, 09:31
Bidvest McCarthy Tableview
On the 22nd of Dec, my ABSA bank account was ran through my account and amounted to R299.00, with reference "GOLDEN REW/ ********** 4 SAGE". I went to my bank to try and get more information about the debit order. ABSA provided me with the details of the company that debited my account, to my surprise the contact details provided to me by ABSA were that of Bidvest McCarthy Toyota tableview I'm Capetown. I contacted the dealership to try and find out as to why the debited my account. A lady by the name of Micaela assisted me, even though she tried she could not tell me as to why their company debited my account with such an amount. For me this unacceptable and **********, I do not even own a car and I've never been in contact with them until they debited my account. I've always seen my self driving that Toyota brand, but I'm so not going to purchase it from a Bidvest McCarthy table view. Who knows how much they would debit from my account now that permission would be granted.
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McCarthy's replyOfficial
03 Jan 2019, 10:19Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help. We hope that we can restore your faith in our dealership and in our brand.
Your reference number with Customer Care is REF 6786.
Regards,
Bidvest McCarthy Customer Care
http://ow.ly/OMSb30l2E79
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help. We hope that we can restore your faith in our dealership and in our brand.
Your reference number with Customer Care is REF 6786.
Regards,
Bidvest McCarthy Customer Care
http://ow.ly/OMSb30l2E79
Best regards,
McCarthy's reply03 Jan 2019, 10:19
Official
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help. We hope that we can restore your faith in our dealership and in our brand.
Your reference number with Customer Care is REF 6786.
Regards,
Bidvest McCarthy Customer Care
http://ow.ly/OMSb30l2E79
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help. We hope that we can restore your faith in our dealership and in our brand.
Your reference number with Customer Care is REF 6786.
Regards,
Bidvest McCarthy Customer Care
http://ow.ly/OMSb30l2E79
Best regards,