Bidvest McCarthy Gezina - Bad service

<p>I have had the worse service from Bidvest McCarthy supposedly situated in Gezina. I bought a car from them end of May 2018, a White 2017 Ford Fiesta, all I want is for them to take this reject they've sold to me. Numerous times have o complained to the sales person and his superior and you always have to fight to get things done. The car came with dents and scratches, the registration plates are worst, peeled on the top right corner until I fought to get new ones but the *********** sales person decided to drop the new registration numbers and disc just after I left home because he couldn't face me since I have been fighting over the pathetic service I received. I refered my brother to buy a vehicle from you guys and he hadn't been as happy too. I them escalated the matter to his superior who pushed for me to get the disc and registration numbers , I still have not changed to the new ones because I believe the "sales rep" was supposed go change them, I not looking to pay people to change them, someone from McCarthy will and with I'm sure. On the very first day the car was delivered I hit a pothole which caused a damage to the rim, again I reported this with them and they assured me at that time that it wasn't a problem to get a new rim, but because the sakes person was bitter he said he could not find it, I then manged to get one because at the end of the day it was my fault. Got the rim, the car was balanced and aligned but the car still doesn't drive straight, I reverted back to them and asked if this car us indeed a demo and if it was never in an accident , they did not confirm that, I called Garth a very helpful gentleman and he advised he wouldn't be able to check for me and that I should call Ford, I called Ford SA and was told to call Super group or something to that effect as they weren't able to check for me. Just after I got the car I realised there was a sound everytime I hit the brakes, kept convincing myself that wouldn't be damaged because it's still a "New car " even though the sound has been rather irritating , I went to get a second opinion and was told the brake pads are finished and had to be changed, but then again I thought "it can't be " and raising this with the company is rather useless because I mean they got the sale, money was paid into their account, the sales rep got his commission and spotters fee so they don't care, they got what they wanted and that's it. After numerous times trying to get history of the vehicle, I gave up. Today again it was confirmed that the brakes are indeed finished and that's how the car came. What have you sold to me? Ford has been my favourite car but with such experience I now HATE it, if I had known I would not have bought a car from them and I would not recommend anyone to purchase a vehicle from them. I could have bought it from anywhere but thought I could support a young man I grew up with so that he gets commission atleast but that was the worst I could of done. I want them to come and take this thing of theirs. I pay for this car, I sweat daily to make sure this car is paid. Bad customer service and *********** staff, a company that only cares about money. This is my first car and it hasn't been great. That pathetic service you render will cost you a lot of customers. You are playing with people. They must take this thing of theirs I'll sure buy another one elsewhere , same make, same model and same colour. Brake pads can cost a life, if I hadn't stopped being ******** I could have possibly been in an accident because of these brake pads. I now know it's not safe dealing with them. I repeat, DO NOT PURCHASE A VEHICLE FROM BIDVEST MCCARTHY IN GEZINA, unless you want to cut your life short. I have always known there was something wrong with that car and when I raised it, no one responded to my concerns. I still have not received my spare key to this day, I sent&nbsp;them a text on the 17th Sept and asked her about my spare key, she read my whatsapp message but never bothered to respond, another *********** superior. You always have to fight to get things done, worst company I've ever dealt with and wish I would never have to deal with them ever again.</p>