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MM
Muzi M

1 reviews | Active since Nov 2018

12 Dec 2018, 08:43

Beware of McCarthy Centurion

Beware of McCarthy Centurion.Those e are not trustworthy.I got the to purchase a used vehicle with them while our deal in on process I lost my bank card after the bank finance has been approved then I asked them to give me a week I will get my bank and make a deposit payment.The men helping me was Gerrie Niemard .I even pay the insurance for that vehicle to confirm with him I am going to purchase the car .on Thursday he decided to sell the car to someone else and lair to me said the car got a gearbox problem they are busy trying to fix it . The following day he told me the car has been slid to auction because it can't be fixable Be very care full of is dealership there is no professionalism in that place(We picked up a major issue with the car's gearbox and we sent it in. they removed it and we are waiting for a recon gearbox. it will be while for it to be sorted out , i think about 2 weeks this is what was mentioned) This is a massage send to me by their salesmanby the name of Gerrie Niemars

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Replies (4)
McCarthy
McCarthy's reply12 Dec 2018, 10:59
Official
Good day,

Kindly provide us with the name of the dealership in question and any more details on the matter. Once we have that, we will direct your complaint to management. We look forward to your response and resolving the matter.

Regards,

Bidvest McCarthy Customer Care
MM
Muzi M's update12 Dec 2018, 11:24
Reviewer Update
Mccarthy Jeep Centurion The guy that was helping me is Gerrie niemard if you want a sign purchase offer give me a mail address to mail it to and I have he whatssap conservation we were exchanging with him when he laid to me
MM
Muzi M's update12 Dec 2018, 11:30
Reviewer Update
Here are my conservation we were exchanging with your guy( We picked up a major issue with the car's gearbox and we sent it in. they removed it and we are waiting for a recon gearbox. it will be while for it to be sorted out , i think about 2 weeks this is what was mentioned ) And its all the lair
McCarthy
McCarthy's reply12 Dec 2018, 12:52
Official
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help. We hope that we can restore your faith in our dealership and in our brand. 

Your reference number with Customer Care is REF 6777.

Regards,

Bidvest McCarthy Customer Care