1 reviews | Active since May 2016
been charged for service and McCarthey simply refuses to deliver
<p>I purchased a 2014 VW Polo from McCarthey Ford the Glen in Pretoria and what should have been a breeze turned into a nightmare, when I received the vehicle, I was never advised that the car had previously been sprayed before and because it was raining the whole weekend when I got it the it was very hard to see but when I took it for a wash and parked it in the sun ****ty paint job and chip marks came out, I then approached the salesman Abrie Grobler and he simply said he went through the car with a fine comb which really mad me furious and I then decided to take it further went to the Nedbank as well even they wouldn't assist me but all the while knowing that the vehicles registration hadn't been done but being charged R3950 for on the road fees, Cheyhanne Viljoen even went as far as saying that she told me I must do the regstration myself and they will reimburse me. So what did you guys charge me for on the road fees and all the other things for?</p>
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 6153.
Regards
Bidvest McCarthy Customer Care
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Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 6153.
Regards
Bidvest McCarthy Customer Care
***
