WH
Wian H
1 reviews | Active since Feb 2015
10 Feb 2015, 15:04
Baught faulty second hand car, 9 months in w/shop
I purchased a second hand Audi A4 in January of 2014. I drove the car for a week and then noticed my Check Engine light came on. I returned the car only to find out by the technician himself that he did not repair the fault, he just reset the computer. He gave me the car back after a few days saying the fault was fixed. On week passed and the same thing happened again, so I returned the car again. They \fixed"it and gave it back. I took the car back a THIRD time and they still did not fix it. The fourth time they apparently fixed it the car seemed fine"
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Replies (1)McCarthy's replyOfficial
11 Feb 2015, 08:16Hello wian_eesystems,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5193.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5193.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
McCarthy's reply11 Feb 2015, 08:16
Official
Hello wian_eesystems,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5193.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5193.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
