hL
hanlie L

1 reviews | Active since Jan 2012

06 Dec 2016, 08:35

bas service

<p>on the 21/11/2016 i took my renault to mccarthy renault pietermaritzburg to get my back door lock fixed, they did not have a lock on hand and said they would phone me in that week and let me know what was happening and they did not phone me, this morning 6/12/2016 i was driving my child to school and that same door flew right open while i was driving. when i phoned them to ask what they are going to do about it they told me that they can only book my car for thursday and they expect me to drive with an open door until then. i am a waiting a respons from them whether they are going to come to my work place and fix it today still.</p>

0
Replies (1)
McCarthy
McCarthy's reply14 Jun 2017, 14:28
Official

Good day

My sincere apologies for your experience. If the issue has not yet been resolved please email us at ***

Regards

Bidvest McCarthy Customer Care

Best regards,