RN
Ryno N

1 reviews | Active since May 2017

31 May 2017, 13:34

Bakkie Mix-up

<p>I was in the process of buying a Toyota bakkie from the Mccathy Toyota Edenvale branch, the salesperson send me pictures of the bakkie and it was really in great shape, it had mages, Excalibur’s and a canopy, everything i wanted, and it had done 90000Km. The deal was set and i waited for delivery, after about 4 days the salesman arrived and was I in for a shock, the bakkie had no mages, no Excalibur’s and the bakkie was in horrible shape, and the thing that set me off most, the bakkie had almost 140000km on the clock. The salesman was told to try and make me a deal if they gave me discount. I haven’t had such bad service in my life and they will never see me again. I was just expecting more from such a big dealer, they haven’t even called back and say they are sorry</p>

0
Replies (2)
McCarthy
McCarthy's reply13 Jun 2017, 09:37
Official

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 6215.

Regards

Bidvest McCarthy Customer Care

RN
Ryno N's update21 Jun 2017, 11:34
Reviewer Update

Hi

I havent got any responce from anybody, can you just give me a update please?

Ryno