HL
Heilet L

1 reviews | Active since Jul 2012

17 Aug 2016, 07:45

Bad service. Very bad....

<p>We bought a VW Tiguan 2015 from McCarthy Constantia on Hendrik Potgieter beginning of August. From the start we had to follow up on everything. Is the loan approved...etc etc. We phone and email.....leave messages....no reply. My word!!!!! Have never seen this before. Even now...The salesman was Sibo. He had to follow up and deliver registration papers......NOTHING.... such bad service. Please help... anybody. </p>

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Replies (1)
McCarthy
McCarthy's reply31 Aug 2016, 14:30
Official

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 5103.

Regards

Bidvest McCarthy Customer Care