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Antionette A

1 reviews | Active since Sept 2013

19 Jun 2015, 14:39

BAD service breach of contract

I have bought a BMW 320I Toyota Pretoria North in December 2014. In Jan 2016 I went back for the first time after a fuse had to be replaced. In February my car was \dead"and I had to pay for my battery to be changed seen that I was informed that it is not covered under my warranty.On Wednesday 17 June 2015 I have noticed that my BMW is leaking oil badly and contacted Toyota Pta North and spoke to Willy (Sales Manager). He informed me to drive to BMW seen that the car should be under warranty. I was informed by BMW that the warranty was never transferred to my name and no Quality Check was done in order to do the transfer. He confirmed that BMW Zambezi can go ahead with the Quality Check and the car.I was informed on Thursday 18 June 2015 that the quality check has been failed due to damage to the front end (right) to the BMW. The shocks is bend"

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Replies (1)
McCarthy
McCarthy's reply14 Jun 2017, 16:43
Official

Good day

My sincere apologies for your experience. If the issue has not yet been resolved please email us at ***

Regards

Bidvest McCarthy Customer Care