Bad service at BidVest McCarthy GM Menlyn

<p>I recently took in my car at BidVest McCarthy GM Menlyn for a return job, which means a work was done on the car and the problem was never fixed. They diagnosed the car on the 22nd December 2016 and when i enquired on the process of thei findings I was told I cannot have the car the same day as they have to further investigate the problem on the car, I then asked for a temporary car and was told they dont have. The following day 23rd December 2016 when I enquired about the car I was told the car won't drive and they are busy compiling a quotation cause the car has other problems. I refused the quatation as this was a return job and not something new I asked them to fix. Mind you this was the last day of business for December holidays and they were only going to open on the 28th December 2016, I also was supposed to be on vacation with family and still they didn't organize me another means of transport. what buffles me in this whole thing is that when I took my car in it was in a driving state, now I'm told to pay for parts so that my car can drive. obviously they damaged whatever on the car so no one want to take the blame.</p> <p>The whole of 2016 I reported one thing to the dealer which was the "Cooling system" on the car which caused the coolant water to leak. every time they would say they fixed the problem it would resurface, I then have to report it back and would be told they replaced something and the problem would come up and I would have to take the car back. this happened almost the whole year until now in December when I was told I will have to pay R32000.00 to fix the problem, obviously they are working on "guess work" other professional judgement. I'm up to the neck with this dealership and hope no one will experience the same as I did.</p>