BAD SERVICE

I Anele purchased a FORD FISTA 1.4 AMBIENTE on the 28 NOVEMBER 2015 at McCarthy THE GLEN, sales person : Charl De Bruyn<br> <br> On the day of the delivery, I recieved half tank petrol, I was informed they were to give me a spare key after 2 weeks and the number plate. After those 2 weeks was informed traffic department still on strike. Since then been getting temp number plates till t12/01/2016, when asked him about the spare key on the 12th jan 2016 he told me i will get them with the number plate and the licence disc, <br> Then weeks later i sent him email he told me they were doing audits he wants proof of address i sent him, since then he is not taking my calls, sms's or emails, i went there and he was'nt there. I kept sending him emails & sms's but no luck.<br> <br> My temp licence expired on the 30/01/2016 and been stopped by metro police several times, i can't drive it anymore cause the metro police told me I will be fined if i continue to drive it, <br> <br> Till today, 16/02/2016 I have not received any communication from McCarthy FORD THE GLEN ; I was the only one consistently making follow-ups with the car dealer.<br> <br> I feel they have failed in delivering FULL customer service in my opinion.<br>