AJ
Anneline J

1 reviews | Active since Jun 2016

12 Feb 2017, 13:45

Bad service

<p>Bought a brand new polo vivo from westgate dealership on the 30th December 2016. On the 4th of January 2017 I had to take it back because the aircon didn't work. They said its a small part they need to order. On the 20th January they finally got the part when I went to the dealership it was the wrong part. The next day I had to take it back when I got there the regas machine was broken. Still waiting for them to contact me about the regas machine since the 27th January 2017. When I call the dealership the customer care is always in meetings and I do leave messages but no one has called me since the 27th January 2017. </p>

0
Replies (1)
McCarthy
McCarthy's reply14 Feb 2017, 12:00
Official

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 6179.

Regards

Bidvest McCarthy Customer Care
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