BAD SERVICE

<p>I recently had to wait 10 months for a seat rail to be replaced , only after I contacted Toyota South Africa it was done within 2 days , this dealership have no idea what is going on in that Branch , service manager and dealership principal. The week it was scheduled to be replaced a call was recieved asking how the service was , I explained to the person that vehilce is only going in the next day and not for the service . The following day the person phone again and ask about how the service was , again explained that it was not a service. Later that afternoon the same person phone again and asked again how the service was , I could not believe it that this person had no clue what they doing. This service is shocking bad at this dealer, I would never buy or take my vehicle to this dealership .</p> <p> </p> <p>Yesterday I stopped at Gezina Toyota to get a wiper , they checked on the system and said vehicle is due for 60000km and that it still falls under service plan , vehicle was booked and been sercived today , can't beleive Hatfield did not pick it up but then I did not expect it from such useless dealership. I must say service at Gezina is a 1000 times better and will take vehicle back to them.</p>