1 reviews | Active since Aug 2011
Bad Car Service
I am saddened by the level of service that I have received from Toyota Lynwood branch. On the 8th of this month I took in my car for a service. After two days I had a bad driving experience, sounds came out of the front wheels. I took it back the following day. A technician was assigned to it, he examined it and informed me that bearings have to be replaced. A quote was given to me. I could not afford the amount. I went to Midas and bougt brand new parts and then took the car to an accredited installer, Car Care Clinic centre at Lynwood. They found out that the car required not on ly bearings but stabilizer links, control arm bushes, shocks and mountings too. What gets me angry is how Toyota Lynwood failed to detect these problems after it was serviced by them. What were they actually servicing. I am really dissatisfied at the level of service that i have received. Please probe for me what actually went wrong with the service, I'd really like to get answers.<br> <br> My car is a Toyota RunX 1.4 RS, Reg No BCK768L, Booking reference No ***.
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5906.
Regards
Sani Moyo
McCarthy Customer Care
***
Best regards,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5906.
Regards
Sani Moyo
McCarthy Customer Care
***
Best regards,
