1 reviews | Active since Oct 2018
Audi middelburg poor customer service
Well to start with, i responded to a add of a 2015 audi a4 with 95K on the clock. After all paperwork was handled and me trying to get insurance on my new car i found out that the car is a 2014 model with 104500K on the clock but priced as a 2015 mode for R300Kl!!! I phoned my broker and she said that they are trying to do me in on the deal and that they should refinance the car for the correct price so i spoke to three employees of Audi Middelburg (managers included) and still no answers too my questions. I also pointed out all the damage on the car and i was told it will be fixed. I was also told that the car had a full service prior to being sold. A week later i sent the car back to get all problems solved. I waited two days for the car and all they did was change the wiper blades and service the car after i was told it was serviced!! I'm still waiting for the licensing to be completed and the rest of the problems to be resolved and its been a month later!!! I told them I'm going to cancel the deal but they say it doesn't work like that! What should i do and how can i cancel the deal!????
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help.
Your reference number with Customer Care is REF 6746.
Regards,
Bidvest McCarthy Customer Care
http://ow.ly/OMSb30l2E79
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help.
Your reference number with Customer Care is REF 6746.
Regards,
Bidvest McCarthy Customer Care
http://ow.ly/OMSb30l2E79
