KM
Kanu M

1 reviews | Active since Oct 2015

19 Oct 2015, 13:24

AUDI MENLYN FAILING TO DIAGNOSE

My audi Q7 (BB60RH GP) has been at Audi Center Menlyn for more than 2months now. Initially they said the problem is a steering lock and needs to be replaced, which I paid a deposit of R7500 for work to be done. when that was done they say all the locks need to be replaced which even when it is nonsensical I gave a go ahead. still after that they are failing to code it.<br> Even my warranty consultant refused to pay steering column cause of this poor and miss-diagnoses

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Replies (1)
McCarthy
McCarthy's reply20 Oct 2015, 09:41
Official
Hello Matelek,

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. Please contact us should you need additional help.

Your reference number with Customer Care is REF 5708.

Regards

McCarthy Customer Care
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